AutoVanta Privacy Policy
Last updated:
This privacy policy explains how AutoVanta collects, uses, stores, and shares information when customers and independent mechanics use the AutoVanta mobile application and related services.
Information We Collect
Account and profile information. AutoVanta requires account creation. We may collect your name, email address, account role, profile information, and information you choose to provide about yourself or your services.
Job and service information. We collect information needed to create and manage service requests, including vehicle information, descriptions of requested work, service addresses, photographs or attachments, job status, and related transaction records.
Communications. We store messages and requests for additional information exchanged through AutoVanta so customers and mechanics can communicate about service requests.
Location information. AutoVanta may access or process approximate or precise location when you choose a feature that needs it, such as finding nearby jobs or opening navigation to a customer-provided service address. AutoVanta does not continuously record trips, use background location to track users, sell location information, or use location for advertising.
Subscription and purchase information. Purchases are processed by Apple through the App Store or by Google through Google Play. We do not receive or store your full payment-card information. We may receive transaction identifiers, product information, subscription status, and purchase-validation information needed to provide paid features.
Technical information. We may process information needed to operate and secure the service, such as device platform, push-notification tokens, authentication records, diagnostic information, and error logs.
How We Use Information
We use information to create and maintain accounts, connect customers with mechanics, display and manage service requests, provide messaging and notifications, determine access to subscription features, prevent misuse, troubleshoot problems, provide support, and improve the reliability and safety of AutoVanta.
How We Share Information
Information needed to complete a service request may be shared between the customer and the mechanic involved in that request. For example, a mechanic may receive the customer's service location, vehicle information, job details, and related messages.
AutoVanta uses service providers that support authentication, cloud hosting, databases, file storage, notifications, subscriptions, and app distribution. These may include Google Firebase, Apple, Google Play, and RevenueCat. They process information according to their own privacy terms and our instructions where applicable.
We may also disclose information when required by law, to protect users or the public, to investigate fraud or misuse, or as part of a business transfer. We do not sell personal information or share personal information for targeted advertising.
Data Retention and Account Deletion
We retain information for as long as needed to provide AutoVanta, maintain business and security records, resolve disputes, and comply with legal obligations.
To deactivate your AutoVanta account, open the Account tab, select Profile and Contact, scroll down, and tap Deactivate My Account.
Account deactivation stops the account from being active but may not immediately delete all stored information. To request deletion of your personal information, contact us at the email address below. Some information may be retained where legally required or necessary for fraud prevention, security, or dispute resolution.
Data Security
We use reasonable administrative and technical safeguards designed to protect information. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You can control location and notification permissions through your device settings. Disabling a permission may prevent related features from working. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
Children's Privacy
AutoVanta is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this privacy policy or want to make a privacy request, contact us at: skythompson3@yahoo.com